Shipping Policy
At Kaalvaish, we make sure your order reaches you safely, quickly, and in perfect condition.
Shipping Locations
We currently ship across India.
Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Once dispatched, delivery usually takes:
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Metro Cities: 2–4 business days
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Other Cities & Towns: 4–7 business days
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Remote Locations: Up to 10 business days
Delivery timelines may vary depending on courier partner operations or unforeseen delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
Occasionally, we may run free shipping offers during special launches or sales.
Order Tracking
Once your order is shipped, you will receive a tracking link via:
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Email
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SMS / WhatsApp (if provided)
You can use this link to track your shipment in real time.
Delivery Partners
We work with trusted courier services to ensure fast and secure deliveries.
Delays & Exceptions
While we aim to deliver within the promised timeframe, delays may occur due to:
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Weather conditions
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High order volumes during sales
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Courier service disruptions
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Incorrect or incomplete address details
Kaalvaish is not responsible for delays caused by external logistics issues, but we will support you fully in tracking your order.
Incorrect Address or Failed Delivery
Please ensure your shipping details are accurate.
If an order is returned due to an incorrect address or repeated failed delivery attempts, re-shipping charges may apply.
Damaged or Missing Packages
If your package arrives damaged or tampered, please contact us within 24 hours of delivery with:
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Order ID
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Unboxing video/photos
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Issue details
We’ll resolve it as quickly as possible.
Contact Us
For any shipping-related queries, reach out to us at:
Email: support@kaalvaish.com
WhatsApp: +91-9359757029
Business Hours: Monday to Saturday, 10 AM – 6 PM